LibraTax can only upload files that adhere to these supported formats. Files from any other wallet or exchange will not work.
I’m using one of the supported file formats, but still get this error.
This is likely to happen if you edit or modify your file in Excel or other spreadsheet programs which may insert additional metadata or invisible characters. Try uploading the file as soon as you download it.
I’m using one of the supported file formats, unmodified, but still get this error.
It’s possible that the third-party provider has changed their format recently. Check to make sure the column headings of the file match the ones we have listed on our formats page.